It answers on Darwin time when you can’t, tells callers it’s your assistant and books the routine jobs. The urgent ones get texted to you. Set up by phone from Wagga.
Our AI receptionist answers a Darwin tradie’s phone whenever the tradie can’t, any hour, Territory public holidays included. It says it’s your assistant, gets the job details, books routine work into your free times and texts you the emergencies before ringing you.
For a sole trader it’s A$299 a month with 100 minutes and 150 texts, plus A$299 once to set up. We’re based in Wagga Wagga, NSW, and set you up over the phone.
Darwin had 145,019 people at 30 June 2025 (ABS estimate), and the ABS counted 2,326 construction businesses across Greater Darwin. Plenty of other phones for a customer to try.
The Northern Territory doesn’t use daylight saving, and nor do Queensland or WA, the Fair Work Ombudsman says. New South Wales, Victoria, South Australia, Tasmania and the ACT do. This season their clocks went forward at 2am on Sunday 4 October 2026 and go back at 3am on Sunday 4 April 2027 (NSW Government).
Between those two Sundays, the gap between Darwin and Sydney, Melbourne or Adelaide grows by an hour, and the gap to Brisbane stays the same. We’re in Wagga, on the NSW clock, so from October to April we’re further ahead of you than usual.
Your assistant only cares about Darwin time. Bookings and reminders follow your hours, and a booking text that would land at night waits until 9am on your clock.
Your assistant answers on every one of these. Text us the ones you take off and it won’t book work on them.
| 2026 | 2027 | |
|---|---|---|
| New Year’s Day | Thursday 1 January | Friday 1 January |
| Australia Day | Monday 26 January | Tuesday 26 January |
| Good Friday | Friday 3 April | Friday 26 March |
| Easter Saturday | Saturday 4 April | Saturday 27 March |
| Easter Sunday | Sunday 5 April | Sunday 28 March |
| Easter Monday | Monday 6 April | Monday 29 March |
| Anzac Day | Saturday 25 April | Monday 26 April |
| May Day | Monday 4 May | Monday 3 May |
| King’s Birthday | Monday 8 June | Monday 14 June |
| Darwin Show Day (Darwin region only) | Friday 24 July | Friday 23 July |
| Picnic Day | Monday 3 August | Monday 2 August |
| Christmas Eve, 7pm to midnight | Thursday 24 December | Friday 24 December |
| Christmas Day | Friday 25 December | Saturday 25 December and Monday 27 December |
| Boxing Day | Saturday 26 December and Monday 28 December | Sunday 26 December and Tuesday 28 December |
| New Year’s Eve, 7pm to midnight | Thursday 31 December | Friday 31 December |
From the NT Government’s public holidays and show day regions pages, read October 2026. The Darwin Show Day region takes in Darwin and Palmerston and reaches as far as Nhulunbuy and Wadeye.
There’s no Labour Day on the Territory’s list: it has May Day, a Monday in early May. Picnic Day is a Monday in early August, and Darwin Show Day lands on a Friday in late July, for the Darwin region only.
Christmas Eve and New Year’s Eve turn into part-day public holidays from 7pm to midnight. Your assistant has never heard of penalty rates, so those calls come out of your normal monthly minutes.
Power and Water looks after power, water and sewerage, so most fault calls go to one number. Text us if you want your assistant to give it out.
Power and Water, 1800 245 092. That covers a blackout, a burst main or a sewer problem. Check its outages page first.
Power and Water’s emergency line, 1800 245 090. Triple zero for anything life-threatening. In a big event, SecureNT is the first stop for updates.
NT WorkSafe says: turn off appliances and pilot lights, open up, get out and ring triple zero for Fire and Emergency Services, then the gas supplier’s emergency number.
From Power and Water’s getting reconnected, service line, and safety and emergencies pages, and NT WorkSafe’s gas safety page. All read October 2026.
NT WorkSafe tells anyone who gets an electric shock or tingle to get medical help if they need it, then call their licensed electrical contractor to find the cause and make the area safe. Tenants go through the landlord’s electrician. NT WorkSafe also says serious and dangerous electrical events must be notified to the Electrical Safety Regulator.
So in Darwin, NT WorkSafe’s advice sends the tingle from the shower tap at 10pm straight to you. Tell us to treat shocks and tingles as emergencies and your assistant will text you straight away, then ring you.
Storm damage ends with a sparky too. If the service line on the house gets pulled away, Power and Water makes it safe, then won’t reconnect until a Territory licensed electrician has inspected the property and issued a Certificate of Compliance. In a major outage it may ask for the certificate to be left in the meter box.
At Darwin Airport, January averages 432.1 mm of rain, with 19 days of 1 mm or more. In June, July and August the median rainfall is 0.0 mm. The Bureau of Meteorology says the monsoon usually reaches Darwin in the last week of December, and the official cyclone season runs from 1 November to 30 April.
Its rainfall onset outlook for the 2026 to 2027 wet season, issued 27 August 2026, gave the Top End a 55 to 80% chance of the rains starting later than normal. The onset is the day 50 mm has fallen since 1 September.
Territory Services checks electrical contractor licences for NT WorkSafe, by name, licence number or registered location, and shows whether a licence is current. NT WorkSafe says a licensed electrical worker has to be employed by someone else and can’t invoice a customer. That takes a licensed electrical contractor, which is also who issues certificates of compliance.
The Plumbers and Drainers Licensing Board lists current licensed plumbers and drainers on its website, and checks by phone on 1800 193 111. It says a journeyman isn’t a licensed plumber and can’t contract directly with a customer. Builders are on the Public Register of Building Practitioners. Text us your licence number and your assistant will give it to any customer who asks.
A Darwin sparky and a Darwin pest controller don’t want the same 2am texts. Pick your trade to see what we’d start with.
Darwin pays the same as Wagga. The plan depends on how many people work in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
No. We’re in Wagga Wagga, NSW, and do every setup by phone. Ring us on 0468 075 000 and a human answers.
Yes, for the same price as any other day. It won’t book jobs on a holiday unless your hours say so.
Yes. Darwin district landlines start (08) 29, 79 or 89 under the national numbering plan, and yours stays with your phone company. It forwards to the assistant’s own Australian mobile number. A landline or phone system forwards differently to a mobile, so ring us and we’ll sort it with your provider.
A$299 a month for a sole trader with 100 minutes and 150 texts, plus A$299 to set up. A crew of 2 to 4 is A$449 a month and 5 to 10 is A$799. No GST on top, month to month.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au
