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AI receptionist for Hobart tradies

It answers on Hobart time, Regatta Day and Show Day included, says it’s your assistant, books the routine work and texts you the urgent calls. We set it up by phone from Wagga Wagga.

The short answer

OffsiteMate is an AI receptionist that answers Hobart tradies’ phones when they can’t: any hour, every day, Tasmanian public holidays included, at the same price. It says it’s your assistant, gets the job details, books routine work at times you’re free and texts you emergencies straight away.

A sole trader pays A$299 a month with 100 minutes and 150 texts included, plus A$299 once to set up. We’re in Wagga Wagga, NSW, which is a long way from Salamanca, so everything happens over the phone. You never touch the software.

The ABS estimates 233,736 people lived in Hobart at 30 June 2025, and counted 3,526 construction businesses in Greater Hobart.

Public holidays in Hobart, 2026 and 2027

Tasmania’s list is shorter on Easter and longer on local days. Your assistant answers on all of them at the same price, and only books jobs on a holiday if your hours include it.

20262027
New Year’s DayThursday 1 JanuaryFriday 1 January
Australia DayMonday 26 JanuaryTuesday 26 January
Royal Hobart Regatta (southern Tasmania)Monday 9 FebruaryMonday 8 February
Eight Hours DayMonday 9 MarchMonday 8 March
Good FridayFriday 3 AprilFriday 26 March
Easter MondayMonday 6 AprilMonday 29 March
Easter Tuesday (generally the Tasmanian Public Service only)Tuesday 7 AprilTuesday 30 March
Anzac DaySaturday 25 AprilSunday 25 April
King’s BirthdayMonday 8 JuneMonday 14 June
Royal Hobart Show (southern Tasmania)Thursday 22 OctoberThursday 21 October
Christmas DayFriday 25 DecemberSaturday 25 December, plus Monday 27 December
Boxing DayMonday 28 DecemberTuesday 28 December

From WorkSafe Tasmania’s public holidays page, read October 2026. Anzac Day gets no substitute day. When Boxing Day falls on a weekend, the holiday moves to the Monday or Tuesday. WorkSafe Tasmania also says a day being on the list doesn’t automatically mean a day off or extra pay, so check your award.

Regatta Monday and Show Thursday

Hobart gets two holidays the north of the state doesn’t. Royal Hobart Regatta Day is a Monday in February, and Royal Hobart Show Day is a Thursday in October. Both cover most of the state from Oatlands and Swansea south, and WorkSafe Tasmania lists the exact areas.

The parts of the state that don’t take Regatta Day get Recreation Day in November instead, so that one isn’t a Hobart holiday. And unlike Victoria and NSW, Tasmania’s list has no Easter Saturday or Easter Sunday.

Daylight saving started at 2am on Sunday 4 October 2026 and ends at 3am on the first Sunday in April, which is 4 April 2027 (Tasmanian Department of Premier and Cabinet). Your assistant follows your local clock, so bookings, reminders and the rule that a night-time text waits until 9am all move with it.

A Thursday off does odd things to a working week. If you take Show Day, text us and your assistant won’t book jobs on it.

One company for each network

In Tasmania one company runs each network, so there’s no working out which one covers which street.

  • Power: TasNetworks

    132 004, 24 hours a day, 7 days a week, for shocks or sparking, fallen powerlines and faults affecting life support equipment. Triple zero if someone’s in danger.

  • Gas: Tas Gas Networks

    1802 111, at any time, for leaks and gas emergencies. It runs Tasmania’s gas distribution network, which takes in urban Hobart. Fire is triple zero.

  • Water and sewer: TasWater

    13 6992, 24 hours a day, seven days a week, for urgent faults. TasWater asks for major bursts, sewer faults and water quality problems to be phoned in.

From TasNetworks’ contact and about pages, Tas Gas Networks’ about and emergency pages, and TasWater’s contact, about and report a fault pages. All read 13 October 2026.

TasWater’s rules a Hobart plumber runs into

From TasWater’s blockages, leaks and floods page. Handy when a customer asks who’s paying.

  • For a sewer blockage, TasWater tells customers to call their plumber first.
  • If the plumber finds it’s TasWater’s problem, the customer rings TasWater on 13 6992 and TasWater sends someone to assess it.
  • A plumber isn’t authorised to work on TasWater’s pipes without TasWater’s permission first, and TasWater won’t accept charges for work it didn’t authorise.
  • When TasWater does authorise a plumber to clear a blockage in its system, it will consider reimbursing the plumbing work under its policy.
  • A concealed leak on the property may get a rebate of up to 50% of the water use above the average bill, once per ownership, with written proof that a licensed plumber fixed it.
  • No overflow relief gully, or an old one that needs changing? TasWater says that’s a job for a licensed plumber.

Checking a Tasmanian licence

From 1 October 2026, Consumer, Building and Occupational Services (CBOS) has become two agencies: Consumer Affairs Tasmania and Building Standards Tasmania.

Building Standards Tasmania’s site has the Find a licensed tradesperson search. It covers electricians, plumbers, gas-fitters and builders among others, and only shows current licence holders. Tas Gas Networks points customers to the Occupational Licensing portal to check a gas fitter’s licence status and scope.

If you’d like your assistant to give your licence number to customers who ask, text it to us.

What it costs

Same price in Hobart as anywhere else. Pick the one for how many people work in the business.

Just you

Sole traders on the tools

A$299a month

About A$9.83 a day. Plus A$299 setup, once. Month to month.

Talk to the humans
  • 100 minutes of calls a month
  • 150 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

2 to 4 people

A small crew

A$449a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 300 minutes of calls a month
  • 450 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

5 to 10 people

A bigger team with more phones ringing

A$799a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 750 minutes of calls a month
  • 1,100 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

Go over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.

Optional extras

WebsiteOne-off. As many pages as the job needs. What you get
A$500just you · A$1,000 for 2 to 10 people
SEOEvery month. Gets you found on Google. What you get
A$149 a monthjust you · A$249 for 2 to 4 people · ask us for 5 to 10
Google profile setupOne-off. Set up and verified in your own Google account. What you get
A$290one-off
Fixing a Google profile you already haveOne-off. What you get
A$250one-off

Hobart tradies ask us

Do you have an office in Hobart?

No. We’re based in Wagga Wagga, NSW, and set tradies up anywhere in Australia by phone. Ring us on 0468 075 000 and a human answers.

Will it answer on Regatta Day and Show Day?

Yes, at the same price as any other day. It only books jobs on a holiday if your hours include it, so text us the days you take off.

Can I keep my 03 62 number?

Yes. Under the national numbering plan, Hobart landlines start (03) 62, (03) 61 or (03) 60. Your number stays with your phone company and forwards to your assistant’s own Australian mobile number. A landline forwards differently to a mobile, so ring us and we’ll sort it out with you and your provider.

Is it a virtual receptionist?

It’s an AI assistant doing that job. It answers as your business in an Australian voice, says it’s your assistant and tells callers the call may be recorded. We set it up and read what it says.

How much does an AI receptionist cost in Hobart?

Ours is A$299 a month for a sole trader with 100 minutes and 150 texts, plus A$299 to set up. It’s A$449 a month for 2 to 4 people and A$799 for 5 to 10. No GST is added, and it’s month to month.

This phone is answered.

Ring us on the number below, or email. Either way, a human gets back to you.

0468 075 000

Or email hello@offsitemate.com.au