A virtual receptionist for tradies
A receptionist who isn’t in your office, isn’t on a roster and doesn’t take smoko. It’s an AI assistant, and real people set it up and watch what it says.
Ring it before you read on
0485 000 166Mario’s Plumbing is made up. His virtual receptionist isn’t. Ring it any time.
- Answers every call
- Books the job
- Says it’s your assistant
- From A$299 a month
What a virtual receptionist usually is
Usually it’s a person at a call centre who answers for lots of businesses. They take a message and pass it on, and some will book jobs for an extra fee.
Answering services we checked in October 2026 charged from about A$25 a month plus GST for message taking, or A$2.95 to A$3.90 a call.
Ours is an AI assistant. It answers every call, knows your services and prices, books the job and texts you anything urgent.
Human or AI?
| OffsiteMate | A human virtual receptionist | |
|---|---|---|
| Who answers | An AI assistant that says so | A person |
| Books the job | Yes, at times you’re free | Some do, for an extra fee |
| How it’s priced | A$299 a month for a sole trader, 100 minutes and 150 texts included | From about A$25 a month plus GST for message taking, or A$2.95 to A$3.90 a call |
Answering service prices are from Australian services we checked in October 2026. Theirs change, and some add GST on top.
What you get
- Answers every call you can’t, day or night
- Texts back anyone who hangs up before you answer
- Answers texts and the chat on your website
- Books jobs into your calendar, ServiceM8 or Fergus
- Texts you emergencies straight away
- Sends reminders, and asks happy customers for a Google review
Fair questions about virtual receptionists
Is a virtual receptionist a real person?
With most services, yes. Ours is an AI assistant that says so, and real people set it up and read what it says.
How much does a virtual receptionist cost in Australia?
Ours is A$299 a month for a sole trader, with 100 minutes and 150 texts included, plus A$299 to set up. Human services we checked charged from about A$25 a month plus GST for message taking, or A$2.95 to A$3.90 a call.
Can it book jobs?
Yes. It offers the times you’re free and books the one they pick.
Will it sound like a call centre?
No. It answers as your business, in an Australian voice.
What if it says something wrong?
Text us. We read what it says to your customers, and we fix it.
Is there a lock-in contract?
No. It’s month to month, because 12 months is a big commitment to make to a robot.
Set up in days, not weeks
We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.
This phone is answered.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au