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Talk to the humans0468 075 000

Ring the demo

Mario’s Plumbing is our made-up plumber. His phone is real, and it’s set up the way yours would be. Ring it any time, day or night.

Ring Mario’s assistant

0485 000 166

Ring it like a customer with a leak, or text it “Hot water’s gone cold”.

A tradie in hi-vis walking past a site fence with a blue sign that reads THIS PHONE IS ANSWERED.
  • Answers any hour
  • Says it’s an assistant
  • Books a job
  • Answers texts too

Things to try

  1. Ring it like a customer

    Say what’s wrong and where you are. It asks the questions a plumber would.

  2. Ask it something

    Ask about hot water, blocked drains or which suburbs Mario covers.

  3. Text it

    Try “Hot water’s gone cold. Can someone come out this week?” The text assistant replies and books you in.

  4. Book a job

    Go on. Mario won’t turn up. He’s made up.

Yours answers as your business

The demo is set up as a plumber. Yours answers with your business name, your jobs, your area and what counts as an emergency for you.

Not a plumber? Ring it anyway. The questions change for your trade, but the way it answers, books and texts you is the same.

What your customer sees

From your business name, in plain words.

Missed call · 10:23am (example)

Hi, it’s Mario’s Plumbing. Sorry we missed you, we’re on a job. What do you need done, and what suburb are you in?

Hot water’s gone cold. Kooringal.

Thanks. I’m Mario’s assistant. We can get someone out Thursday at 8am or Friday at 1pm. Which suits?

If it’s urgent, you get (example)

Emergency: burst pipe in Kooringal. Sarah is waiting on your call.

Fair questions about the demo

Is Mario real?

No. Mario’s Plumbing is made up, so nobody turns up if you book a job. The assistant is real, and it’s set up the way yours would be.

Will mine answer as my business?

Yes. It answers with your business name, your services and your area.

Can I text it too?

Yes. Text the same number and the text assistant replies.

Will my customers know it’s not me?

Yes. It tells them straight up it’s your assistant. If they want you, it takes their number and you ring them back.

Set up in days, not weeks

We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.

This phone is answered.

Ring us on the number below, or email. Either way, a human gets back to you.

0468 075 000

Or email hello@offsitemate.com.au