Ring the demo
Mario’s Plumbing is our made-up plumber. His phone is real, and it’s set up the way yours would be. Ring it any time, day or night.
Ring Mario’s assistant
0485 000 166Ring it like a customer with a leak, or text it “Hot water’s gone cold”.

- Answers any hour
- Says it’s an assistant
- Books a job
- Answers texts too
Things to try
Ring it like a customer
Say what’s wrong and where you are. It asks the questions a plumber would.
Ask it something
Ask about hot water, blocked drains or which suburbs Mario covers.
Text it
Try “Hot water’s gone cold. Can someone come out this week?” The text assistant replies and books you in.
Book a job
Go on. Mario won’t turn up. He’s made up.
Yours answers as your business
The demo is set up as a plumber. Yours answers with your business name, your jobs, your area and what counts as an emergency for you.
Not a plumber? Ring it anyway. The questions change for your trade, but the way it answers, books and texts you is the same.
What your customer sees
From your business name, in plain words.
Missed call · 10:23am (example)
Hi, it’s Mario’s Plumbing. Sorry we missed you, we’re on a job. What do you need done, and what suburb are you in?
Hot water’s gone cold. Kooringal.
Thanks. I’m Mario’s assistant. We can get someone out Thursday at 8am or Friday at 1pm. Which suits?
Emergency: burst pipe in Kooringal. Sarah is waiting on your call.
Fair questions about the demo
Is Mario real?
No. Mario’s Plumbing is made up, so nobody turns up if you book a job. The assistant is real, and it’s set up the way yours would be.
Will mine answer as my business?
Yes. It answers with your business name, your services and your area.
Can I text it too?
Yes. Text the same number and the text assistant replies.
Will my customers know it’s not me?
Yes. It tells them straight up it’s your assistant. If they want you, it takes their number and you ring them back.
Set up in days, not weeks
We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.
This phone is answered.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au