RingCentral, Zoom, GoTo, Yeastar and 3CX sell an AI receptionist with their phone systems. Here’s what each costs here, what it does on a call and who sets it up.
RingCentral’s AI receptionist costs A$62 a month for 100 minutes in Australia, sold only on top of its own phone plan. Zoom shows AU$38 a month paid yearly for 100 minutes on any phone, though its Australian pricing page still says coming soon.
They’re phone systems first, built for offices with staff to put calls through to, and you or your IT person set them up. Booking a job is patchy. Ours is A$299 a month for a sole trader, set up for you, and books the job into ServiceM8, Fergus, Google Calendar or Outlook.
| OffsiteMate | RingCentral | Zoom | GoTo | Yeastar | 3CX | |
|---|---|---|---|---|---|---|
| Can you get it here | ||||||
| Sold in Australia | Yes | Yes, on top of its RingEX phone plan | AU$ prices shown, but its Australian pricing page says coming soon | Not stated for the AI receptionist | Through partners. It lists three Australian distributors | Yes, priced in Australian dollars |
| What it costs | ||||||
| AI receptionist | A$299 a month for a sole trader, A$299 setup, no GST | A$62 a month for 100 minutes, then A$0.80 a minute | AU$38 a month paid yearly for 100 minutes, plus GST | Not on the pages we could open | Not published. 60 free minutes, then packs | In its AI Edition, from A$925 a year plus tax, plus your AI company’s charges |
| Phone plan it needs | None. Forward your number | RingEX, from A$17.99 per user a month | None, it works with any phone | GoTo Connect | Yeastar P-Series | 3CX, plus a phone line |
| On a call | ||||||
| Books the job | Yes, into ServiceM8, Fergus, Google or Outlook | Its pages disagree on whether it books in Australia yet | Yes, into Google, Microsoft or Calendly calendars | Only into car dealer and medical systems | Only with custom tools | Its product page says it schedules meetings |
| Puts calls through to staff | No. Emergencies get a text, then a ring | Yes | Yes | Yes | Yes | Yes |
| Texts the caller | Yes, plus missed-call text back | Yes | Yes | Yes, once the caller agrees | Yes | Not stated on its pages |
| Says it’s an assistant | Yes, on every call | Not stated on its pages | Not stated on its pages | Not stated on its pages | Not stated on its pages | Not stated on its pages |
| Australian voice | Yes | Australian English is on its list | Not stated on its pages | Not stated on its pages | Not stated on its pages | Not stated on its pages |
| Setting it up | ||||||
| Who sets it up | We do, live within a few days | You | You, with a setup wizard | Your phone admin | Your phone admin | An IT person or 3CX partner |
From each company’s own pages and help centres, read on 12 October 2026. GoTo’s pricing page wouldn’t load for us. Check theirs before you decide; they change.
| Best for | Watch out for | |
|---|---|---|
| RingCentral | An office already on RingCentral | Only sold here with its phone plan, and booking in Australia is unclear |
| Zoom | A cheap AI receptionist on the number you already have | Its Australian pricing page says coming soon. Zoom lists live phone support for accounts over A$285.99 a month |
| GoTo | Car dealers and medical practices | No price we could find, and it only books into car dealer and medical systems |
| Yeastar | A business already on a Yeastar phone system | No price on its pages, and booking takes custom work |
| 3CX | A mid-size office with an IT person | Its AI receptionist page says each call runs 3 minutes at most, and the AI company bills you separately |
| OffsiteMate | Tradies who want the job booked, set up for them | It doesn’t transfer calls, and it costs more a month than RingCentral or Zoom |
| What it is | In Australia | |
|---|---|---|
| Nextiva | A US phone system with an AI receptionist, XBert | No. Its terms cover US customers only |
| Quo (was OpenPhone) | A phone app with an AI agent, Sona | Plans include calls to US and Canadian numbers. An Australian number is not stated on its pages |
| Weave | Phones and an AI receptionist for dental, medical and vet practices | Its pages mention the US and Canada |
| Intermedia | A phone system with an AI receptionist in its Unite plan | Not stated on its pages |
| IONOS | A web host with an AI receptionist on its US site | We found no Australian site |
| BT | A UK phone company with an AI receptionist | No, it’s for UK businesses |
| Zendesk | Help desk software with voice AI agents | Yes, priced in US dollars per agent |
| Zoho | Zoho Voice, a phone service with Australian numbers | No AI receptionist on its Voice pricing page |
| Xfinity (Comcast Business) | A US internet and phone company | No AI receptionist on its home page |
From each company’s own pages, read on 12 October 2026. Webex’s and Cisco’s sites wouldn’t let us read them, so they’re not here.
Your number stays with your phone company. Forward it to the assistant’s own Australian mobile number.
Into ServiceM8, Fergus, Google Calendar or Outlook, at times you’re free, then reminds the customer.
We set it up after a chat, read what it says to your customers and fix it. You ask for changes by text.
If you’ve got an office, desk phones and staff to put calls through to, a phone system with an AI receptionist does that better than we do. Ours doesn’t transfer calls.
RingCentral and Zoom both cost less a month than ours, which is A$299 for a sole trader.
On the tools with one mobile, you’d be buying a whole phone system to get a receptionist, and someone still has to write its answers and hook up a calendar. With us, that someone is us.
Pick the one for how many people work in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
A$62 a month per account for 100 minutes, then A$0.80 a minute, on RingCentral’s Australian pricing in October 2026. Here it’s an add-on to its RingEX phone plan, from A$17.99 per user a month. GST isn’t mentioned next to the price.
AU$38 a month paid yearly, or AU$45.49 monthly, for 100 minutes, plus GST. It works with any phone system. Zoom’s Australian pricing page said coming soon on 12 October 2026, so check with Zoom first.
Yeastar publishes no price. Its cloud plans include 60 free minutes, once, and your Yeastar provider sells more as one-off packs or a 200-minute monthly pack.
Yes, all five do, by name or topic. Ours doesn’t. It takes the caller’s number, books routine jobs and texts you emergencies, then rings you.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au
