Trades
What you get
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OffsiteMate
It replies to texts and the chat on your website, as your business. It’s been told what you do and which suburbs you cover, so it books the work in and texts you anything urgent.
Text the demo line
0485 000 166Mario’s Plumbing is made up. Text it “Hot water’s gone cold. Can someone come out this week?” and see what comes back.
From your business name, in plain words. The emergency comes to you.
Missed call · 10:23am (example)
Hi, it’s Mario’s Plumbing. Sorry we missed you, we’re on a job. What do you need done, and what suburb are you in?
Hot water’s gone cold. Kooringal.
Thanks. I’m Mario’s assistant. We can get someone out Thursday at 8am or Friday at 1pm. Which suits?
Emergency: burst pipe in Kooringal. Sarah is waiting on your call.
Texts to your business number, including replies to the missed-call text.
The chat box on your website, if you have one. No website? We build those too, from A$500.
Every conversation is there for you to read in the app on your phone.
Pick the column for how many people work in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
It replies as your business and says it’s your assistant.
Yes. Every conversation is in the app on your phone, and you can reply yourself whenever you like.
Yes. Messages to your Facebook Page and Instagram are part of Core. WhatsApp works too, with WhatsApp’s own fees on top.
Only the ones you’ve told us to give. Otherwise it books a time to quote.
It stops after 30 replies in one conversation, and you get a heads up if one number sends 20 texts in a day.
Yes, it’s part of Core. Its texts come out of your monthly allowance.
We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au