Trades
What you get
Resources
OffsiteMate
It picks up when you’re on the excavator, says it’s your assistant and gets the details. Turf, paving and retaining walls get booked for a measure-up.
Ring our demo assistant
0485 000 166It’s set up as Mario’s Plumbing, a made-up plumber. Yours answers as your business, with your jobs and your prices.
See what your customer gets
New houses go up with dirt out the back. The owners ring for turf, paving and a retaining wall, usually while you’re on the excavator.
If you don’t pick up, they ring the next landscaper on Google.
The assistant answers, asks what they want and how big the yard is, and books the measure-up.
Put in your own numbers. It works out what missed calls are worth to you a month and a year.
All three come in Core. Same assistant, same knowledge of your business, whether they ring, miss you or text.
It picks up when you can’t, as your assistant, and gets the job details.
Emergencies come to you. The rest get booked for the morning.
Only at times you’re free, with a confirmation and a reminder.
The same assistant answers texts and the chat on your website.
Two follow-ups if they go quiet, then it stops.
Happy customers get your review link after the job.
Landscaping doesn’t come with many emergencies, so nothing here wakes you up. It asks what the job is, then books the measure-up.
“Is it the whole yard, or one part like a wall, a lawn or paving?”
You get the details by text, and the visit lands in your diary.
It answers from what you’ve told us: your services, your area, your prices. If it doesn’t know, it says so and takes their details.
Can you do just part of the yard?
It gives your answer and books a measure-up.
Does my retaining wall need council approval?
It tells them what you’ve told us to say, and books a time to look.
Which turf should I get?
It gives your usual answer, or books a time so you can talk them through it.
How soon can you come and measure up?
It offers the times you’re free.
Examples. Yours use your own prices, services and suburbs.
Texts come from your business name, in plain words. No jokes, no robot voice. The emergency comes to you.
Missed call · 10:23am (example)
Hi, it’s Kai’s Landscaping. Sorry we missed you, we’re on a job. What do you need done, and what suburb are you in?
Backyard is still bare dirt since the build. After a quote for turf and a small retaining wall. Boorooma.
Thanks. I’m Kai’s assistant. Roughly how big is the yard, and could you send a couple of photos? I can book a time for Kai to come and measure up.
New measure-up: turf and a retaining wall in Boorooma, Saturday 8am. The details are in your calendar.
On ServiceM8 or Fergus? Connect it once. From then on it only offers customers times you’re actually free, and the jobs it books land straight in your schedule.
On something else? It books into Google Calendar, Outlook or a calendar on your phone instead. Tell us what you use and we’ll make it work.
Set up in days, not weeks. We do the setting up and test it with you, and you don’t touch any software.
You tell us what you do, your hours, your area and what counts as an emergency. Phone or text, whichever’s easier.
The text replies, the assistant and your calendar. You don’t touch any software.
We read what it says to your customers and fix it when it stuffs up. Want something changed? Text us.
The robot answers your phone. We set it up, keep an eye on it, and we’re the ones you ring when you want a human.
We don’t sell leads, and you won’t have to learn any software. If you want something changed, text us. We’ll only ring you when there’s a reason to.
Pick the one for how many people work in the business. Prices in Australian dollars.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
Sort of. An answering service takes a message for you to deal with later. Ours answers as your assistant, gets the job details, books the routine work and texts you the urgent ones.
Yes. It asks what they want and how big the yard is, offers the times you’re free and books the visit.
Landscape design, retaining walls, paving, turf and artificial grass, garden beds and planting, irrigation, decks and pergolas, concreting and driveways, pool landscaping, new home landscaping, drainage, fencing and screens, lighting and garden maintenance. It answers from your services and prices, and books a time to look or quote.
Yes. It tells them straight up it’s your assistant. If they want you, it takes their number and you ring them back.
Yes, any hour. During the day you can have it ring you first, so it only picks up when you don’t.
Yes. It only offers times you’re free in ServiceM8 or Fergus, and the job lands there by itself.
No. We set it up and keep it running. Job details come to you by text, and bookings show up in an app on your phone.
Text us. We read what it says to your customers, and we fix it.
A$299 a month and A$299 to set up, with 100 minutes and 150 texts included. Over that it’s A$0.49 a minute and A$0.25 a text. Month to month.
By a human. Ring us and we’ll set it up for your landscaping business.
0468 075 000Or email hello@offsitemate.com.au