AI receptionist for Cairns tradies

Our AI receptionist picks up a Cairns tradie’s calls when the tradie can’t, any hour and every day. It tells callers it’s your assistant, finds out what the job is, books routine work into the times you’re free and texts you the emergencies, then rings you.

A sole trader pays A$299 a month, which covers 100 minutes and 150 texts, and A$299 once for setup. We work from Wagga Wagga, NSW, and do the whole setup with you on the phone.

Cairns had 164,149 people at 30 June 2025 (ABS estimate), and the ABS counted 2,699 construction businesses in the Cairns council area. A missed call has somewhere else to go.

Cairns Regional Council says heavy rain can make the creek water too cloudy to treat, and the Freshwater Creek plant then shuts itself down until staff restart it. When we read its water page in October 2026, three of its largest reservoirs were offline or running at reduced capacity, so those shutdowns hit harder, and temporary water restrictions can follow a heavy rain event.

The council also says water main breaks are more common while the reservoirs are offline, because water runs straight from the plant into the mains and the pressure swings. A new treatment plant at Gordonvale is due to start in February 2027.

So some of the low-pressure and no-water calls in the wet aren’t a plumbing job yet. The council asks people to ring it on 1300 69 22 47 if supply doesn’t come back, the pressure stays low or the water stays discoloured, and to turn hot water systems off during an outage so they aren’t damaged.

Ergon asks anyone with no hot water to ring its fault line, 13 22 96, before they ring an electrician. If the fault looks like Ergon’s, it sends a crew. If not, it tells the customer to get an electrical contractor in.

For a Cairns sparky, the detail to ask about is the approval number. When Ergon issues one for an electrician to check a cold hot water job and the fault turns out to be on Ergon’s network, the customer isn’t charged. The electrician claims the fee from Ergon, capped at A$250 excluding GST, after hours and weekends included. Without an approval number, the customer pays the invoice in full.

Want your assistant to ask cold-shower callers whether they’ve rung Ergon? Text us and we’ll add the question.

The QBCC’s licensee register shows the history of a licensed individual or company, and its other registers cover plumbers, pools and certifiers. Its Cairns service centre is at 104 to 106 Mulgrave Road, Parramatta Park, open 9am to 5pm weekdays (139 333).

Electrical contractor licences can be checked on WorkSafe Queensland’s electrical licence search, and gasfitters on the RSHQ Portal. Send us your licence numbers and your assistant will give them to customers who ask.