Overflow call answering
Your phone rings you first. If you don’t pick up, the assistant answers as your business, gets the job details and books it in.
How it works
A customer rings
Your phone rings like normal.
You pick up, or you don’t
On a roof, under a house, or just busy.
The assistant answers
After the number of seconds you choose, it picks up as your assistant.
You get the details
Booked jobs land in your calendar. Emergencies get texted to you.
Or let it answer every call
Some tradies want every call to ring them first. Others want the assistant to pick up straight away, every time.
Core includes both. We set it up whichever way suits you, and change it when you ask.
After hours, you can have it pick up straight away instead: most phones switch to forwarding every call with one setting, and we show you how.
Fair questions about overflow answering
How long does it ring me before it answers?
As long as you like. We set the number of seconds.
Will my customers know it’s not me?
Yes. It tells them straight up it’s your assistant. If they want you, it takes their number and you ring them back.
Is it included?
Yes, it’s part of Core. Calls the assistant answers use your monthly minutes.
Set up in days, not weeks
We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.
This phone is answered.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au