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It answers when you can’t, on Adelaide time and through the daylight saving changes. It says it’s your assistant, books the routine work and texts you the urgent calls.
Our AI receptionist picks up Adelaide tradies’ calls on Adelaide time, daylight saving included. It says it’s your assistant, books routine jobs at times you’re free and texts you emergencies straight away.
The ABS counted 22,613 construction businesses in Greater Adelaide at 30 June 2025 (ABS Data by Region, read October 2026). A customer who gets your voicemail can be ringing the next one in seconds.
It’s A$299 a month for a sole trader, with 100 minutes and 150 texts included, plus A$299 to set up. We’re in Wagga Wagga, NSW, and we set you up by phone. You keep your number.
Adelaide’s clocks change twice a year, and two of South Australia’s public holidays don’t start until 7pm. Your assistant keeps up with both.
South Australia uses daylight saving. The Fair Work Ombudsman sets out the rule: clocks go forward at 2am on the first Sunday in October and back at 3am on the first Sunday in April. This season that’s Sunday 4 October 2026 and Sunday 4 April 2027, and the next change forward is Sunday 3 October 2027.
Your assistant works to your time zone and your hours. Bookings, reminders and the rule that a night-time text waits until 9am all go by your local time, so they follow the clocks without anyone touching anything.
SA’s standard time is 9 hours and 30 minutes ahead of Coordinated Universal Time, the world’s reference clock (SafeWork SA, read October 2026). NSW is 10 hours ahead (NSW Standard Time Act 1987), and both states change their clocks on the same Sundays. So Adelaide runs half an hour behind us in Wagga all year, and when we say we’ll ring at 10, we’ll check whose 10.
The clock in the ute is still your problem.
Your assistant works through all of these at the usual price. Tell us which ones you take off and it won’t book jobs on them.
| 2026 | 2027 | |
|---|---|---|
| New Year’s Day | Thursday 1 January | Friday 1 January |
| Australia Day | Monday 26 January | Tuesday 26 January |
| Adelaide Cup Day | Monday 9 March | Monday 8 March |
| Good Friday | Friday 3 April | Friday 26 March |
| Easter Saturday | Saturday 4 April | Saturday 27 March |
| Easter Sunday | Sunday 5 April | Sunday 28 March |
| Easter Monday | Monday 6 April | Monday 29 March |
| Anzac Day | Saturday 25 April | Sunday 25 April |
| King’s Birthday | Monday 8 June | Monday 14 June |
| Labour Day | Monday 5 October | Monday 4 October |
| Christmas Eve, 7pm to midnight | Thursday 24 December | Friday 24 December |
| Christmas Day | Friday 25 December | Saturday 25 December and Monday 27 December |
| Proclamation Day holiday | Saturday 26 December and Monday 28 December | Sunday 26 December and Tuesday 28 December |
| New Year’s Eve, 7pm to midnight | Thursday 31 December | Friday 31 December |
Dates from SafeWork SA’s public holidays page, read October 2026. SA’s public holidays are set by the Public Holidays Act 2023, and Adelaide Cup Day is on that list for the whole state.
Christmas Eve and New Year’s Eve are part-day public holidays in SA, from 7pm to midnight. SafeWork SA says anyone working those hours is entitled to the public holiday rates in their award or agreement, even when the day falls on a weekend.
Worth knowing if you’ve got someone on call. Your assistant costs the same at 7pm on Christmas Eve as it does at 7am on a Tuesday, and the calls come out of the same monthly minutes.
Proclamation Day is SA’s own as well. The day itself is 28 December, but the holiday is taken on 26 December, with an extra day off when that lands on a weekend or a Monday.
When the fault is on the network’s side, these are the people your customer needs. Want your assistant to mention one of them? Text us and we’ll add it.
| Faults and emergencies | What they look after | |
|---|---|---|
| SA Power Networks | 13 13 66, any hour. Triple zero if someone’s in danger | The poles, wires and substations across SA. A shock or tingle gets a free check from a crew; if the wiring’s at fault, the owner needs a certified electrical contractor |
| Australian Gas Networks | 1800 427 532, or 1800 GAS LEAK | Gas in greater Adelaide: the street mains, the meter and the pipe to it. From the meter to the appliances is the owner’s, and a job for a licensed gas fitter |
| SA Water | 1300 729 283, any hour, for sewage overflows, strong odours, flooding or no water | Water and wastewater. A plumber who clears a blockage in an SA Water wastewater connection point or main can apply to SA Water to be reimbursed |
From SA Power Networks’ contact, shocks and tingles, and our role pages; Australian Gas Infrastructure Group’s emergency contacts page; and SA Water’s contact page. All read 12 October 2026.
In South Australia, Consumer and Business Services (CBS) licenses building work contractors, registers building work supervisors, and licenses or registers plumbers, gas fitters and electricians. Its site has a Find a licence holder search, and its number is 131 882.
Want your licence number given out when a customer asks? Text it to us and your assistant will have it.
An Adelaide plumber and an Adelaide painter want different calls texted to them. Each trade page shows where we start.
Same price in Adelaide as everywhere else. Pick the one for how many people work in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
No. We’re based in Wagga Wagga, NSW, and setup happens over the phone wherever you work. You keep your own number and never touch any software.
Yes. It runs on your local time, so bookings, reminders and the 9am rule for night-time texts follow the clocks in October and April.
Yes. Adelaide’s landlines are on 08, the area code for SA, WA, the NT and parts of western NSW, and your number stays with your phone company. It forwards to your assistant’s own Australian mobile number. Landlines and phone systems forward differently to mobiles, so ring us and we’ll sort it out with you and your provider.
Yes. It answers every day, public holidays included, at the same price. It only books jobs on a holiday if your hours include it.
It does a virtual receptionist’s job with an AI assistant. It answers in an Australian voice, tells callers it’s your assistant, gets the job details and books the work in.
No. It takes their number and you ring back. Emergencies get texted to you straight away, then it rings you.
A sole trader pays A$299 a month for 100 minutes and 150 texts, plus A$299 once to set up. It’s A$449 a month for 2 to 4 people and A$799 for 5 to 10, with no GST added.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au