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OffsiteMate vs other AI receptionists

There are plenty of AI receptionists now. Most come in two kinds: apps you set up yourself, and services that set it up for you. Here’s where we sit.

Side by side

OffsiteMateSelf-serve AI receptionist appsManaged AI receptionist services
Who sets it upWe doYou doThey do
Who keeps it rightWe read what it says and fix itYou doDepends on the service
Monthly priceA$299 for a sole trader, 100 minutes and 150 texts includedFree to about A$250 at the entry plans we checkedAbout A$149 to A$1,299 at the ones we checked
Setup feeA$299Depends on the appUp to A$5,000 at the ones we checked
Also in the priceMissed-call text back, text assistant, booking and reminders, review boosterDepends on the appDepends on the service

Prices are from about 75 Australian AI receptionist and answering businesses whose sites and ads we read in October 2026. Theirs change.

When a self-serve app makes sense

If you like setting things up, writing the answers yourself and test-ringing it until it behaves, a self-serve app is cheaper.

If you’d rather not touch any software, and want someone reading what it says to your customers, that’s us.

What ours costs

Pick the column for how many people work in the business.

Just you

Sole traders on the tools

A$299a month

About A$9.83 a day. Plus A$299 setup, once. Month to month.

Talk to the humans
  • 100 minutes of calls a month
  • 150 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

2 to 4 people

A small crew

A$449a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 300 minutes of calls a month
  • 450 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

5 to 10 people

A bigger team with more phones ringing

A$799a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 750 minutes of calls a month
  • 1,100 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

Go over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.

Optional extras

WebsiteOne-off. As many pages as the job needs. What you get
A$500just you · A$1,000 for 2 to 10 people
SEOEvery month. Gets you found on Google. What you get
A$149 a monthjust you · A$249 for 2 to 4 people · ask us for 5 to 10
Google profile setupOne-off. Set up and verified in your own Google account. What you get
A$290one-off
Fixing a Google profile you already haveOne-off. What you get
A$250one-off

Fair questions

Why pay more than a self-serve app?

You’re paying for us to set it up, keep it right and answer when you ring. Plus the text back, text assistant, booking and review booster that come with it.

Will my customers know it’s not me?

Yes. It tells them straight up it’s your assistant. If they want you, it takes their number and you ring them back.

Do I have to set it up myself?

No. We have a chat with you, set it all up and keep it running. You don’t touch any software.

What if it says something wrong?

Text us. We read what it says to your customers, and we fix it.

Is there a lock-in contract?

No. It’s month to month, because 12 months is a big commitment to make to a robot.

This phone is answered.

Ring us on the number below, or email. Either way, a human gets back to you.

0468 075 000

Or email hello@offsitemate.com.au