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A virtual receptionist, or OffsiteMate?

A virtual receptionist is a person at a call centre who answers for you. Ours is an AI assistant that books the job.

Line by line

OffsiteMateA virtual receptionist
Who answersAn AI assistant that says soA person at a call centre
You getThe job details by text, or a booking in your calendarA message to pass on
Books the jobYes, at times you’re freeSome do, for an extra fee
Texts back missed callsYesNot part of message taking
How it’s pricedFrom A$299 a month, 100 minutes and 150 texts includedFrom about A$25 a month plus GST for message taking, or A$2.95 to A$3.90 a call

Answering service prices are from Australian services we checked in October 2026. Theirs change, and some add GST on top.

When a virtual receptionist makes sense

If you want a person on every call, a human virtual receptionist is the better pick.

If you want the job booked while they’re still on the phone, and only the urgent ones sent to you, that’s what we built.

What ours costs

Pick the column for how many people work in the business.

Just you

Sole traders on the tools

A$299a month

About A$9.83 a day. Plus A$299 setup, once. Month to month.

Talk to the humans
  • 100 minutes of calls a month
  • 150 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

2 to 4 people

A small crew

A$449a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 300 minutes of calls a month
  • 450 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

5 to 10 people

A bigger team with more phones ringing

A$799a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 750 minutes of calls a month
  • 1,100 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

Go over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.

Optional extras

WebsiteOne-off. As many pages as the job needs. What you get
A$500just you · A$1,000 for 2 to 10 people
SEOEvery month. Gets you found on Google. What you get
A$149 a monthjust you · A$249 for 2 to 4 people · ask us for 5 to 10
Google profile setupOne-off. Set up and verified in your own Google account. What you get
A$290one-off
Fixing a Google profile you already haveOne-off. What you get
A$250one-off

Fair questions

How much is a virtual receptionist in Australia?

Services we checked in October 2026 charged from about A$25 a month plus GST for message taking, or A$2.95 to A$3.90 a call.

Will my customers know it’s not me?

Yes. It tells them straight up it’s your assistant. If they want you, it takes their number and you ring them back.

Do I have to set it up myself?

No. We have a chat with you, set it all up and keep it running. You don’t touch any software.

Is there a lock-in contract?

No. It’s month to month, because 12 months is a big commitment to make to a robot.

This phone is answered.

Ring us on the number below, or email. Either way, a human gets back to you.

0468 075 000

Or email hello@offsitemate.com.au