Just you
- Core, every month
- A$299About A$9.83 a day
- Included each month
- 100 minutes
150 texts - Core setup, one-off
- A$299
- Website, one-off (optional)See a sample
- A$500
- SEO, every month (optional)
- A$149
Too busy to answer the phone? Congratulations.
We answer the calls and book the jobs while you work, so the admin shit stops eating your evenings and weekends.
Ring or text the demo line
0485 000 166Ring it and his assistant picks up. Or text it: “Hot water’s gone cold. Can someone come out this week?”
See what happens
- An AI receptionist for tradies
- Says it’s your assistant
- Set up and watched by us
- Prices on this page
Ring Mario.
Mario’s Plumbing is our made-up plumber. His phone is real, and it’s set up the way yours would be.
- Ring it, day or night
- His assistant picks up. Ask it anything you’d ask a plumber.
- Or text it
- Try “Hot water’s gone cold. Can someone come out this week?” The text assistant replies and books you in.
- The text back
- Mario’s assistant answers every call, so you won’t get one. The phones show what your customers get when a call goes unanswered. On your line, you choose when it rings you first.
Book a job if you like. Mario won’t turn up. He’s made up.
That’s Mario’s line. Ours is 0468 075 000.
What your customer sees
What you see
Example messages. Yours come from your business name, and replies and bookings land in the LeadConnector app on your phone.
What missed calls cost you
Put in your own numbers. It works it out over a year.
Lovely voicemail message. Shame nobody listens to it.
Customers don’t leave messages any more. They ring the next tradie on Google, and by the time you’re off the roof, they’ve booked that one.
Six jobs we take off your phone
All six come in our Core package, from A$299 a month. We set them up and keep them running.
When you can’t pick up
Missed-call text back
They get a text from your business asking what they need, so they don’t ring the next number.
Your customer gets (example)Hi, it’s Mario’s Plumbing. Sorry we missed you, we’re on a job. What do you need done?AI receptionist
The assistant picks up when you can’t, gets the job details and books it in.
Your caller hears (example)You’ve reached Mario’s Plumbing. I’m Mario’s assistant. What can I help with?Emergency alerts
A burst pipe at 9pm gets texted straight to you. A “how much, roughly” at 9pm doesn’t.
You get (example)Emergency: burst pipe in Kooringal. Sarah is waiting on your call.
Getting it booked, and after
Text assistant
The same assistant answers texts and the chat on your website, day or night, and books the job.
Website chat (example)Yes, we do gas fitting. Want me to book someone in? What suburb are you in?Booking and reminders
Jobs land in your calendar. Customers get a confirmation, then a reminder the day before.
Your customer gets (example)Reminder: Mario’s Plumbing is coming tomorrow, Thursday, at 8am.Review booster
After the job it asks how it went. Happy customers get your Google review link.
Your customer gets (example)Thanks for having us out, Sarah. How did we go?
It’s a robot. It can’t cut the last LVL 100 mm short at 2:45 on a Friday. It can answer your phone.
It tells your customers it’s your assistant, because people hang up on a robot that pretends to be a person. If they’d rather talk to you, it takes their details so you can ring them back.
One chat, then we do the setting up
We have a chat
You tell us what you do, your hours, your area and what counts as an emergency. Phone or text, whichever’s easier.
We set it all up
The text replies, the assistant and your calendar. You don’t touch any software.
It answers. We watch it.
We read what it says to your customers and fix it when it stuffs up. Want something changed? Text us.
What it costs
Pick the column for how many people work in the business.
| Just you | 2 to 4 people | 5 to 10 people | |
|---|---|---|---|
| Core, every month | A$299About A$9.83 a day | A$449 | A$799 |
| Included each monthMinutes the assistant spends on calls, and texts sent from your number | 100 minutes 150 texts | 300 minutes 450 texts | 750 minutes 1,100 texts |
| Core setupOne-off | A$299 | A$499 | A$499 |
| WebsiteOne-off, optional · See a sample | A$500 | A$1,000 | A$1,000 |
| SEOEvery month, optional. Gets you found on Google. | A$149 | A$249 | Ask us |
2 to 4 people
- Core, every month
- A$449
- Included each month
- 300 minutes
450 texts - Core setup, one-off
- A$499
- Website, one-off (optional)See a sample
- A$1,000
- SEO, every month (optional)
- A$249
5 to 10 people
- Core, every month
- A$799
- Included each month
- 750 minutes
1,100 texts - Core setup, one-off
- A$499
- Website, one-off (optional)See a sample
- A$1,000
- SEO, every month (optional)
- Ask us
It’s month to month, because 12 months is a big commitment to make to a robot. Going over costs A$0.49 a minute and A$0.25 a text. That’s the whole price. Nothing gets added on top.
Questions? Ring us on 0468 075 000.
Hi, we’re the humans behind the robot.
We set the whole thing up for you. Then we keep reading what it says to your customers and fix it when it stuffs up. When you ring, you get one of us.
We don’t sell leads, and you won’t have to learn any software. If you want something changed, text us. We’ll only ring you when there’s a reason to.
Someone’s got to do the phones. You’re busy.
Fair questions
Will my customers know it’s a robot?
Yes. It tells them straight up. If they want you, it takes their number and you ring them back.
Do I have to learn any software?
No. We set it up and keep it running. Job details come to you by text, and bookings show up in an app on your phone.
What if it says something wrong?
Text us. We read what it says to your customers, and we fix it.
What counts as an emergency?
You decide. Whatever you pick gets texted to you straight away, any hour.
Is there a lock-in contract?
No. It’s month to month, and you can leave whenever you like. Twelve months is a long engagement for something you’ve only ever spoken to on the phone.
Do you sell leads?
No. We look after the calls you already get.
This phone is answered.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au
Got it. One of us will ring you.
A human one. This preview isn’t connected yet, so nothing was sent.
