Go over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
Optional extras
WebsiteOne-off. As many pages as the job needs. What you get
A$500just you · A$1,000 for 2 to 10 people
SEOEvery month. Gets you found on Google. What you get
A$149 a monthjust you · A$249 for 2 to 4 people · ask us for 5 to 10
Google profile setupOne-off. Set up and verified in your own Google account. What you get
A$290one-off
Fixing a Google profile you already haveOne-off. What you get
A$250one-off
The short version
No lock-in contract. Month to month, because 12 months is a big commitment to make to a robot
No GST added. The price you see is the price you pay
The same price day and night. No after-hours rate
An Australian voice, and real people on 0468 075 000
Set up for you, and watched by us
Every plan, side by side
Every plan does the same things. The difference is how many minutes and texts come with it, and the setup.
Every OffsiteMate plan side by side, prices in Australian dollars
Your phone lineCalls to your business number, answered by the AI receptionist
Included
Included
Included
TextsTexts to your business number, answered by the text assistant
Included
Included
Included
Chat on your websiteThe chat box on your own website
Included
Included
Included
Included each month
Minutes of calls answeredMinutes the assistant spends on calls
100
300
750
Texts sentThe missed-call text, confirmations, reminders and replies
150
450
1,100
Extra minutesIf you go over. It keeps answering
A$0.49 each
A$0.49 each
A$0.49 each
Extra textsIf you go over
A$0.25 each
A$0.25 each
A$0.25 each
What it does
Missed-call text backA text from your business name when a call goes unanswered
Included
Included
Included
Emergencies texted to youWhatever you say counts, straight away, any hour
Included
Included
Included
Rings you firstOr answers straight away. You choose, and change it any time
Included
Included
Included
Books jobs at times you’re freeIn ServiceM8, Fergus or your calendar
Included
Included
Included
Confirmations and remindersA confirmation, a reminder the day before and a check-in on the day
Included
Included
Included
Quote request follow-upsTwo follow-ups if they go quiet, then it stops
Included
Included
Included
Review boosterHappy customers get your Google review link
Included
Included
Included
Set up and support
SetupWe set it all up and test it with you
A$299
A$499
A$499
We read what it saysAnd fix it when it gets something wrong
Included
Included
Included
Real people on the phoneRing us on 0468 075 000
Included
Included
Included
Month to monthNo lock-in contract
Included
Included
Included
Optional extras
WebsiteOne-off. As many pages as the job needs
A$500
A$1,000
A$1,000
SEOEvery month. Getting found on Google near you
A$149 a month
A$249 a month
Ask us
Google profile setupOne-off. Set up and verified in your own Google account
A$290
A$290
A$290
Fixing a Google profile you already haveOne-off
A$250
A$250
A$250
Will it pay for itself?
Put in your own numbers. It works out what missed calls are worth to you a month and a year.
Pricing questions
How much does an AI receptionist cost in Australia?
Ours is A$299 a month for a sole trader, A$449 for 2 to 4 people and A$799 for 5 to 10, with minutes and texts included. Self-serve AI receptionist apps we checked ran from free to about A$250 a month at their entry plans, and you set them up yourself.
Is there a setup fee?
Yes. A$299 for a sole trader and A$499 for 2 to 10 people. That’s us doing the setting up and testing it with you.
Am I locked into a contract?
No. It’s month to month. Stop whenever you like.
What happens if I go over my minutes or texts?
It keeps answering. Extra minutes are A$0.49 each and extra texts A$0.25 each, at any hour.
What counts as a minute?
A minute the assistant spends on a call.
What counts as a text?
A text sent from your number: the missed-call text, booking confirmations, reminders and replies.
Which size should I pick?
The one for how many people work in the business. Not sure? Ring us and we’ll work it out with you.