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AI receptionist pricing

One plan with everything in it, priced by how many people work in the business. Australian dollars, month to month, and nothing gets added on top.

Pick your size

Pick the column for how many people work in the business.

Just you

Sole traders on the tools

A$299a month

About A$9.83 a day. Plus A$299 setup, once. Month to month.

Talk to the humans
  • 100 minutes of calls a month
  • 150 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

2 to 4 people

A small crew

A$449a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 300 minutes of calls a month
  • 450 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

5 to 10 people

A bigger team with more phones ringing

A$799a month

Plus A$499 setup, once. Month to month.

Talk to the humans
  • 750 minutes of calls a month
  • 1,100 texts a month
  • The AI receptionist, any hour
  • Missed-call text back
  • Emergencies texted to you
  • Text and website chat assistant
  • Booking, confirmations and reminders
  • Review booster for happy customers
  • Set up and watched by us

Go over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.

Optional extras

WebsiteOne-off. As many pages as the job needs. What you get
A$500just you · A$1,000 for 2 to 10 people
SEOEvery month. Gets you found on Google. What you get
A$149 a monthjust you · A$249 for 2 to 4 people · ask us for 5 to 10
Google profile setupOne-off. Set up and verified in your own Google account. What you get
A$290one-off
Fixing a Google profile you already haveOne-off. What you get
A$250one-off

The short version

  • No lock-in contract. Month to month, because 12 months is a big commitment to make to a robot
  • No GST added. The price you see is the price you pay
  • The same price day and night. No after-hours rate
  • An Australian voice, and real people on 0468 075 000
  • Set up for you, and watched by us

Every plan, side by side

Every plan does the same things. The difference is how many minutes and texts come with it, and the setup.

Every OffsiteMate plan side by side, prices in Australian dollars
Just youA$299 a monthTalk to the humans2 to 4 peopleA$449 a monthTalk to the humans5 to 10 peopleA$799 a monthTalk to the humans
Where it answers your customers
Your phone lineCalls to your business number, answered by the AI receptionistIncludedIncludedIncluded
TextsTexts to your business number, answered by the text assistantIncludedIncludedIncluded
Chat on your websiteThe chat box on your own websiteIncludedIncludedIncluded
Included each month
Minutes of calls answeredMinutes the assistant spends on calls100300750
Texts sentThe missed-call text, confirmations, reminders and replies1504501,100
Extra minutesIf you go over. It keeps answeringA$0.49 eachA$0.49 eachA$0.49 each
Extra textsIf you go overA$0.25 eachA$0.25 eachA$0.25 each
What it does
Missed-call text backA text from your business name when a call goes unansweredIncludedIncludedIncluded
Emergencies texted to youWhatever you say counts, straight away, any hourIncludedIncludedIncluded
Rings you firstOr answers straight away. You choose, and change it any timeIncludedIncludedIncluded
Books jobs at times you’re freeIn ServiceM8, Fergus or your calendarIncludedIncludedIncluded
Confirmations and remindersA confirmation, a reminder the day before and a check-in on the dayIncludedIncludedIncluded
Quote request follow-upsTwo follow-ups if they go quiet, then it stopsIncludedIncludedIncluded
Review boosterHappy customers get your Google review linkIncludedIncludedIncluded
Set up and support
SetupWe set it all up and test it with youA$299A$499A$499
We read what it saysAnd fix it when it gets something wrongIncludedIncludedIncluded
Real people on the phoneRing us on 0468 075 000IncludedIncludedIncluded
Month to monthNo lock-in contractIncludedIncludedIncluded
Optional extras
WebsiteOne-off. As many pages as the job needsA$500A$1,000A$1,000
SEOEvery month. Getting found on Google near youA$149 a monthA$249 a monthAsk us
Google profile setupOne-off. Set up and verified in your own Google accountA$290A$290A$290
Fixing a Google profile you already haveOne-offA$250A$250A$250

Will it pay for itself?

Put in your own numbers. It works out what missed calls are worth to you a month and a year.

Filled in with our estimate: about 5 calls a working day with nearly 1 in 5 missed (figures published by Chime Labs and AIIMS Group), over about 22 working days. Change it to yours.

Filled in with a middle job across the 14 trades we cover, from Australian cost guides (October 2026). Change it to yours.

Filled in with our estimate: 7 in 10 calls are new customers (AIIMS Group, 207,000 calls), and you’d win about 3 in 4 of those (Tradify’s quote figures), so about 1 in 2 calls is a job. Change it to yours.

What missed calls could cost you

About A$5,000

a month, or about A$60,000 a year

What OffsiteMate costs

A$299 a month

for a sole trader, minutes and texts included. The missed calls cost about 17 times that.

Your numbers stay on your screen. We don’t save them.

Pricing questions

How much does an AI receptionist cost in Australia?

Ours is A$299 a month for a sole trader, A$449 for 2 to 4 people and A$799 for 5 to 10, with minutes and texts included. Self-serve AI receptionist apps we checked ran from free to about A$250 a month at their entry plans, and you set them up yourself.

Is there a setup fee?

Yes. A$299 for a sole trader and A$499 for 2 to 10 people. That’s us doing the setting up and testing it with you.

Am I locked into a contract?

No. It’s month to month. Stop whenever you like.

What happens if I go over my minutes or texts?

It keeps answering. Extra minutes are A$0.49 each and extra texts A$0.25 each, at any hour.

What counts as a minute?

A minute the assistant spends on a call.

What counts as a text?

A text sent from your number: the missed-call text, booking confirmations, reminders and replies.

Which size should I pick?

The one for how many people work in the business. Not sure? Ring us and we’ll work it out with you.

Is GST on top?

No. That’s the whole price.

This phone is answered.

Want a human to check the numbers? Ring us and we’ll go through it with you.

0468 075 000

Or email hello@offsitemate.com.au