Our AI assistant picks up when you’re on the tools, takes the job down and books the routine work. Burst pipes and burning smells get texted to you. We set it up by phone from Wagga Wagga.
Bundaberg tradies can have OffsiteMate’s AI receptionist pick up whenever they can’t. It tells the caller it’s your assistant, works out what the job is, puts routine work in a gap in your week and texts you the urgent ones before ringing you.
Sole traders pay A$299 a month for 100 minutes and 150 texts, and A$299 to get started. We do the setup over the phone from Wagga Wagga, NSW, and nobody has to learn a new number.
In the Bundaberg region, the show holiday goes by postcode.
The Queensland Government splits the Bundaberg region by postcode for show holidays. These are the 2026 dates.
| Show holiday in 2026 | Which show | |
|---|---|---|
| Postcodes 4660, 4670 and 4673 | Thursday 28 May | Bundaberg Annual Show |
| Postcode 4671 | Monday 10 August | Royal Queensland Show |
From the Queensland Government’s show holiday page, read October 2026. In 2025 the Bundaberg Show holiday covered 4660 and 4670 only; 4673 joined the list in 2026. The council’s own address is Bundaberg 4670.
If your yard is in 4670, your 2026 show day was a Thursday in May. A tradie in 4671 had theirs on a Monday in August, the Royal Queensland Show holiday that Logan and Gladstone also took.
Your assistant answers on both days, and on every other public holiday, at the same price. It only books jobs on a holiday if your hours include it. Text us the days you take off and it leaves them empty.
The 2027 show days aren’t out yet. The Queensland Government appoints them each year, and 2027’s weren’t on its page when we checked in October 2026. When they are, text us yours.
These apply in Bundaberg as everywhere else in Queensland. The Royal Queensland Show day on the state’s list is for Brisbane only, so it’s left off here.
| 2026 | 2027 | |
|---|---|---|
| New Year’s Day | Thursday 1 January | Friday 1 January |
| Australia Day | Monday 26 January | Tuesday 26 January |
| Easter: Good Friday, the day after, Easter Sunday and Easter Monday | Friday 3 to Monday 6 April | Friday 26 to Monday 29 March |
| Anzac Day | Saturday 25 April | Monday 26 April |
| Labour Day | Monday 4 May | Monday 3 May |
| King’s Birthday | Monday 5 October | Monday 4 October |
| Christmas Eve, 6pm to midnight | Thursday 24 December | Friday 24 December |
| Christmas Day and Boxing Day | Friday 25 December, plus Saturday 26 and Monday 28 December | Saturday 25 December, plus Sunday 26, Monday 27 and Tuesday 28 December |
From the Queensland Government’s public holidays page (qld.gov.au), read October 2026. Queensland doesn’t use daylight saving (Fair Work Ombudsman), so your assistant’s clock, and the rule that a late-night text waits until 9am, stays the same all year.
Bundaberg Regional Council tells home owners how to work out whether a blocked sewer is its problem or a plumber’s.
It’s on the edge of the property, front or back yard: a vertical pipe set in concrete with a bolted PVC lid. It marks where the property’s drain connects to the council line.
If the water is sitting high, the council says to ring its 24-hour emergency callout on 1300 883 699.
The council says a low level means the blockage is probably in the property’s own pipes, and those are the owner’s to maintain. That’s where you come in.
Plumbers can have their assistant ask the caller to check the shaft before it books the job. Text us and we’ll add the question.
When the fault is on the network’s side, these are the numbers. If you’d like your assistant to mention one, text us.
| Number | When to use it | |
|---|---|---|
| Power emergencies: Ergon Energy | 13 16 70, or triple zero | Fallen powerlines, shocks and tingles, any hour. Ergon runs regional Queensland’s power network |
| Power out | 13 22 96 | Ergon’s 24-hour line for lost power or supply problems |
| Water and sewer: Bundaberg Regional Council | 1300 883 699 | Office hours are 8:15am to 4:45pm weekdays. After hours the same number reaches the council’s emergency messaging service |
| LPG tanks or supply | 13 35 74 | Origin Energy, the LPG contact on the council’s emergency list. For piped gas, Queensland’s gas safety page says the supplier’s emergency number is on the bill |
From Bundaberg Regional Council’s emergency contacts, contact details and sewer blockage pages, Ergon Energy’s contact page and the Queensland Government’s gas safety page. All read October 2026. If the smell of gas stays after it’s turned off, ring triple zero.
The council says severe thunderstorms mostly hit the Bundaberg region from January to March, and are also likely in April, November and December. That’s when the roofer’s phone goes off while the roofer is up a ladder.
A customer whose call rings out has options. The ABS counted 1,279 construction businesses in the Bundaberg council area at 30 June 2025, up from 1,076 in 2021, for an urban area of 79,283 people (ABS estimate, 30 June 2025).
Your assistant answers those calls, takes the address and what’s wrong, and texts you the ones you’ve said are urgent. Rather answer yourself when you can? It can ring your phone first and only pick up when you don’t.
The council’s guide for property owners says unblocking a drain counts as minor work, which has to be done by a QBCC licensee. Notifiable work, which covers most plumbing in existing homes, has to be registered with the QBCC within 10 business days of finishing it.
The QBCC runs the licensee register for builders and trade contractors, plus a separate register for occupational plumbers and drainers, and a notifiable work register that shows whether plumbing work has been registered for an address.
Electrical contractor licences are searched through WorkSafe Queensland’s Electrical Safety Office. Gas fitters are on the Resources Safety and Health Queensland portal, which doesn’t need an account to search.
Your assistant only knows what you’ve told us, so text us the licence number and it’ll read it out to anyone who asks for it.
A Bundaberg plumber and a Bundaberg painter want very different calls texted to them. Each trade page shows where we start.
Same price in Bundaberg as anywhere else. Pick the one for the number of people in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
No. We work out of Wagga Wagga, NSW, and Bundaberg tradies get set up over the phone, same as everyone else. Ring us on 0468 075 000 and a human picks up.
Yes, and on the Royal Queensland Show holiday in August too. It answers every day at the same price, and only books jobs on a holiday if your hours include it.
Yes. Numbers in the Bundaberg charging district start with 07 41, 07 43 or 07 73, and yours stays with your phone company. It forwards to the assistant’s own Australian mobile number. Landlines and phone systems forward differently to mobiles, so ring us and we’ll sort it out with you.
Near enough. A virtual receptionist answers for you from somewhere else, and ours is an AI assistant with an Australian voice that says so up front. One difference: it won’t transfer the call. It takes the caller’s number and you ring them back.
A$299 a month for a sole trader, A$449 for 2 to 4 people and A$799 for 5 to 10. Setup is A$299 for a sole trader and A$499 for a team. Over the 100 minutes and 150 texts on the sole trader plan, it’s A$0.49 a minute and A$0.25 a text. No GST, no lock-in.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au
