It answers when you’re on a job, says it’s your assistant, books the routine work and texts you the urgent calls, like the air con that gives up at 3pm in January.
OffsiteMate’s AI receptionist picks up for Kalgoorlie-Boulder tradies when they can’t, on WA time. It says it’s your assistant, gets the job details, books routine work at times you’re free and texts you the emergencies, then rings you.
It’s A$299 a month for a sole trader, with 100 minutes and 150 texts included, plus A$299 to set up. We’re in Wagga Wagga, NSW, and do the whole setup by phone. Your number stays yours.
Four figures, from the people who keep count.
From ABS Data by Region, Western Power (July 2026), Water Corporation and the Bureau of Meteorology’s airport records, kept since 1939. The ABS estimates 31,016 people lived in the Kalgoorlie-Boulder urban area at 30 June 2025.
Western Power says Kalgoorlie-Boulder and the Eastern Goldfields run off a single 220kV line more than 650 km long, and that severe weather and bushfires have hit it before. When it’s out, Synergy’s two gas turbine generators at West Kalgoorlie can back it up.
Storms still get through. In September 2023 high winds brought down poles and wires, with more than 100 hazards in Kalgoorlie and around 6,000 Goldfields homes and businesses without power. A supercell in January 2024 did what the WA Government called unprecedented damage to the network.
More backup is planned. In July 2026 the WA Government announced a memorandum of understanding for Parkeston Power Station to supply up to 70MW during transmission outages, and a vanadium battery is funded to give up to 10 hours of backup once it’s built.
After a network outage of 12 hours or more in a row, a customer can claim an A$120 extended outage payment from Western Power within 60 days. It doesn’t pay out when the cause was the customer’s own equipment, the property’s electrical installation included.
That’s where a sparky comes in. If the whole street is dark, it’s Western Power on 13 13 51. If it’s one house and the neighbours have power, it’s a job for you.
Our air con setup starts with these four, and you can change them. The airport averages 42.1 days a year at 35°C or more, and 15.3 at 2°C or colder, most of those in June, July and August. So yes, the last one too.
If you want your assistant to give callers any of these, text us and we’ll set it up.
| Number | When to ring | |
|---|---|---|
| Western Power | 13 13 51, 24 hours | Outages, fallen lines, shocks and tingles in Kalgoorlie-Boulder. |
| Horizon Power | 13 23 51, 24/7 | Faults and outages in towns off the south-west network, including Menzies, Leonora, Laverton and Esperance. |
| ATCO | 13 13 52, 24 hours | Gas leaks and hit gas lines. ATCO runs a natural gas network of its own for Kalgoorlie-Boulder. |
| Water Corporation | 13 13 75, 24/7 | Outages, burst mains and wastewater overflows. |
From Western Power’s contact page; Horizon Power’s contact and regional project pages; ATCO’s emergency contacts and WA gas networks pages; and Water Corporation’s report a fault page. Read 12 and 13 October 2026.
Water Corporation has been replacing more than 14,000 smart water meters across Kalgoorlie-Boulder since October 2023, and by April 2026 fewer than 1,600 residential meters were left. It says the new ones let it warn customers much sooner about a suspected leak.
Its leak check: turn off everything that uses water, evaporative air conditioners included, wait a few minutes and see whether the meter still shows litres per hour. Anything above zero may be a leak. Water Corporation says a leak on the property side of the meter is the owner’s to fix, with a licensed plumber.
Kalgoorlie-Boulder keeps the state’s dates. In 2026 only Karratha and Port Hedland moved one.
| Date | |
|---|---|
| 2026 | |
| New Year’s Day | Thursday 1 January |
| Australia Day | Monday 26 January |
| Labour Day | Monday 2 March |
| Good Friday | Friday 3 April |
| Easter Sunday and Monday | Sunday 5 and Monday 6 April |
| Anzac Day | Saturday 25 April, plus Monday 27 April |
| Western Australia Day | Monday 1 June |
| King’s Birthday | Monday 28 September |
| Christmas Day | Friday 25 December |
| Boxing Day | Saturday 26 December, plus Monday 28 December |
| 2027 | |
| New Year’s Day | Friday 1 January |
| Australia Day | Tuesday 26 January |
| Labour Day | Monday 1 March |
| Good Friday | Friday 26 March |
| Easter Sunday and Monday | Sunday 28 and Monday 29 March |
| Anzac Day | Sunday 25 April, plus Monday 26 April |
| Western Australia Day | Monday 7 June |
| King’s Birthday | Monday 27 September |
| Christmas Day | Saturday 25 December, plus Monday 27 December |
| Boxing Day | Sunday 26 December, plus Tuesday 28 December |
From the WA Government’s public holidays page, last updated 2 September 2026 and read October 2026. Your assistant answers on every one at the same price. Karratha and Port Hedland moved the King’s Birthday in 2026. WA doesn’t use daylight saving, so nothing shifts in October or April.
Customers can check an electrician, plumber or gas fitter on the WA Online Licence Search. Painters only have to register with the Building Services Board in set parts of WA, and Building and Energy says that area includes specified townsites in the City of Kalgoorlie-Boulder. Its map shows which ones.
Send us your licence or registration number and your assistant gives it to anyone who asks.
A Kalgoorlie sparky and a Kalgoorlie air con business want different calls texted to them in January. The trade pages show our starting list for each.
Same price in Kalgoorlie-Boulder as anywhere else. Pick the one for how many people work in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
No. We’re in Wagga Wagga, NSW, and we set tradies up anywhere in Australia over the phone. Ring us on 0468 075 000 and a human answers.
Set your forwarding for when your phone is off or out of coverage, and those calls go to the assistant too. Our forwarding page has the codes for Telstra, Optus and Vodafone.
Yes. The Numbering Plan sets (08) 90 aside for the Kalgoorlie charging district, along with Bruce Rock, Great Victoria and Merredin. Your number stays with your phone company and forwards to the assistant’s own Australian mobile number.
It’s an AI assistant that does the job. It answers as your business in an Australian voice, says it’s your assistant, takes the details and books the work in.
Ours is A$299 a month for a sole trader with 100 minutes and 150 texts, plus A$299 once to set up. Two to four people pay A$449 a month and five to ten pay A$799. No GST, no lock-in.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au
