It answers on Bunbury time when you can’t, tells callers it’s your assistant and books the routine work. Emergencies get texted to you. Set up by phone from the other side of the country.
When a Bunbury tradie can’t get to the phone, our AI receptionist answers it, any hour, WA public holidays included. It says it’s your assistant, takes the job details, books routine work into the gaps in your week and texts you emergencies straight away, then rings you.
A$299 a month covers a sole trader, including 100 minutes and 150 texts, and setup is A$299, once. We’re over in Wagga Wagga, NSW, and do the setup with you on the phone.
Bunbury had 84,332 people at 30 June 2025 (ABS estimate). The ABS counted 572 construction businesses in the City of Bunbury council area, and 1,392 once you add the Capel, Dardanup and Harvey shires.
WA leaves its clocks alone. New South Wales doesn’t. Here’s what that does to a 7am start in Bunbury.
| Sydney | Gap | |
|---|---|---|
| 7am in Bunbury, early October to early April, while NSW is on daylight saving | 10am | 3 hours |
| 7am in Bunbury, early April to early October | 9am | 2 hours |
WA’s Standard Time Act 2005 puts the whole state 8 hours ahead of UTC, and the Australian Government Style Manual puts Sydney at UTC+10:00 in winter. NSW’s daylight saving runs from the first Sunday in October to the first Sunday in April (NSW Government and the Fair Work Ombudsman); this season that’s 4 October 2026 to 4 April 2027. All read October 2026.
It goes by your time zone and your working hours. A booking text that would land at night waits until 9am in Bunbury, whatever the time in Sydney, and reminders follow your clock too.
We’re the ones on the other clock: Wagga runs on NSW time, three hours ahead of you until April. Ring us on 0468 075 000 and a human answers.
Some calls are the network’s job. Text us if you’d like your assistant to point callers to one of these.
| Ring | Worth knowing | |
|---|---|---|
| Power out, shocks, tingles, fallen wires | Western Power, 13 13 51, 24 hours | Western Power runs WA’s south-west network. After a shock report it also tells the Electrical Systems Inspectors, who investigate for Building and Energy |
| Gas smell, or a gas line hit while digging | ATCO, 13 13 52, 24 hours | ATCO’s network reaches Bunbury, Geraldton, Kalgoorlie and Albany as well as Perth. Before You Dig Australia is on 1100 |
| Water mains and meters in Bunbury, Picton and parts of Dalyellup | Aqwest, (08) 9780 9500, 24 hours | Bunbury’s own water supplier, pumping from the Yarragadee Aquifer to about 18,000 properties |
| If the water bill comes from Water Corporation | Water Corporation, 13 13 75, 24/7 | WA’s principal supplier of water, wastewater and drainage. Aqwest tells Dalyellup residents to check their bill to see which one supplies them |
| An emergency near the Dampier to Bunbury gas pipeline | 1800 019 919 | AGIG’s pipeline emergency line, for property owners, pipeline operators and contractors |
From Western Power’s, ATCO’s, Aqwest’s, Water Corporation’s and AGIG’s own pages, read October 2026.
Aqwest says the owner is responsible for every pipe inside the property up to the valve just before the water meter, and that work on those pipes has to be done by a licensed plumber. The meter, the stop tap and the mains are Aqwest’s.
It also wants a clear space around the meter of at least 300 mm across and 1,200 mm up. A leak on Aqwest’s side won’t show on the meter or the bill, and it asks people to ring it on (08) 9780 9500.
From Aqwest’s watering page. Worth knowing before you quote a new lawn.
Bunbury goes by the same dates as Perth. Your assistant works every one of them for the normal price, and won’t book jobs on a holiday unless your hours say so.
| 2026 | 2027 | |
|---|---|---|
| New Year’s Day | Thursday 1 January | Friday 1 January |
| Australia Day | Monday 26 January | Tuesday 26 January |
| Labour Day | Monday 2 March | Monday 1 March |
| Good Friday | Friday 3 April | Friday 26 March |
| Easter Sunday | Sunday 5 April | Sunday 28 March |
| Easter Monday | Monday 6 April | Monday 29 March |
| Anzac Day | Saturday 25 April and Monday 27 April | Sunday 25 April and Monday 26 April |
| Western Australia Day | Monday 1 June | Monday 7 June |
| King’s Birthday | Monday 28 September | Monday 27 September |
| Christmas Day | Friday 25 December | Saturday 25 December and Monday 27 December |
| Boxing Day | Saturday 26 December and Monday 28 December | Sunday 26 December and Tuesday 28 December |
From the WA Government’s public holidays page, read October 2026. Karratha and Port Hedland take the King’s Birthday in August instead; Bunbury doesn’t. A bill that still needs the Legislative Council, according to the WA Government’s public holiday review page, would shift several of these from 2028 and add Easter Saturday and a Show Day.
Building and Energy runs WA’s online licence search for electricians, plumbers and gas fitters, and keeps the registers of builders and painters. Its number is 1300 489 099.
It says only a plumber licensed by the Plumbers Licensing Board can do water supply, sanitary and drainage plumbing in WA, all gasfitting needs a Building and Energy licence, and licensed electrical contractors have to use licensed electricians for the work. Builder and painter registration applies across 137 council areas, in some only the main towns, and Building and Energy publishes maps of where.
Customers who ask for your licence number get it from your assistant once you’ve texted it to us.
A Bunbury landscaper in May and a Bunbury sparky in a storm want different calls texted to them. Pick your trade to see what we’d start with.
Bunbury pays the same as everyone. The plan depends on how many people work in the business.
Sole traders on the tools
A$299a month
About A$9.83 a day. Plus A$299 setup, once. Month to month.
Talk to the humansA small crew
A$449a month
Plus A$499 setup, once. Month to month.
Talk to the humansA bigger team with more phones ringing
A$799a month
Plus A$499 setup, once. Month to month.
Talk to the humansGo over your minutes or texts and it keeps answering: A$0.49 a minute and A$0.25 a text. It’s month to month, because 12 months is a big commitment to make to a robot. That’s the whole price. Nothing gets added on top. Questions? Ring us on 0468 075 000 or email hello@offsitemate.com.au.
No. We’re on the other side of the country, in Wagga Wagga, NSW. Setup happens over the phone, you keep your number, and you never touch the software.
Bunbury time. It follows your time zone and working hours, and since WA skips daylight saving, nothing shifts for you in October or April.
Yes, for the same price as a Tuesday. It won’t book jobs on a public holiday unless you work it.
Yes. Bunbury district landlines start (08) 57, 67 or 97 under the national numbering plan, and yours stays with your phone company. You forward it to the assistant’s own Australian mobile number. Landlines and phone systems forward differently to mobiles, so ring us and we’ll sort it with your provider.
Sole traders pay A$299 a month, 100 minutes and 150 texts included, plus A$299 setup. It’s A$449 a month for 2 to 4 people and A$799 for 5 to 10. GST isn’t added.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au
