OffsiteMate + WhatsApp: answer every message, any hour
Some customers would rather WhatsApp than ring. The text assistant answers them the same way it answers texts.
What OffsiteMate + WhatsApp does for you
Messages answered any hour
As your business, from what you’ve told us about your services, area and prices.
Books the job from the chat
It offers times you’re free and books the one they pick.
Urgent ones come to you
Anything you’ve said counts as an emergency gets texted to you straight away.
Says it’s your assistant
The same as on the phone. It never pretends to be you.
How the WhatsApp connection works
We link your WhatsApp business number
We sort it out with you during setup.
We set what it says
Your services, your area, your prices and what counts as urgent.
Messages get answered
Any hour, as your business.
You can read every one
In the app on your phone, and step in whenever you like.
What tradies use it for
- Customers who’d rather message than ring
- Customers who use WhatsApp for everything
- Sending photos of the job before you quote
- Booking a time without a phone call
Fair questions about WhatsApp
Does WhatsApp cost extra?
Yes, a little. WhatsApp charges businesses for some messages, and the connection has its own monthly fee. Ask us what it comes to for your business.
Can I keep using WhatsApp myself?
Ask us when we set you up. We’ll check how your number is set up first.
Does it say it’s an assistant?
Yes, the same as on the phone and in texts.
Set up in days, not weeks
We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.
Other integrations
This phone is answered.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au