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OffsiteMate + Fergus: jobs booked straight into Fergus

Connect Fergus once. The assistant only offers customers times you’re free, and the jobs it books land in Fergus with the details attached.

What OffsiteMate + Fergus does for you

  • Booked while they’re on the phone

    It offers a time that’s free, and the job is in Fergus before they hang up.

  • The job comes with the details

    The customer’s name, number, address and what the job is, so there’s nothing to type in.

  • No double bookings

    It only offers times you’re free, and it never moves or cancels a job you already have.

  • After-hours jobs waiting in the morning

    Calls at night get booked, and the job is in Fergus when you wake up.

How the Fergus connection works

  1. You connect Fergus

    Once. We walk you through it.

  2. We set your booking rules

    The days and hours it can offer, and how long a job takes.

  3. It books the job

    While the customer is still on the phone or texting.

  4. You get the job

    In Fergus, like any other.

What tradies use it for

  • Booking jobs that come in while you’re on another one
  • Quote visits fitted around the jobs you’ve already got
  • After-hours enquiries booked for the next free time
  • Fewer no-shows, with a reminder the day before

Fair questions about Fergus

Does it book into ServiceM8 or Fergus?

Yes. It only offers times you’re free in ServiceM8 or Fergus, and the job lands there by itself.

Will it move or cancel my jobs?

No. It only adds new jobs at times you’re free.

Is it included?

Yes, it’s part of Core.

Set up in days, not weeks

We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.

This phone is answered.

Ring us on the number below, or email. Either way, a human gets back to you.

0468 075 000

Or email hello@offsitemate.com.au