OffsiteMate + ServiceM8: jobs booked straight into your schedule
Click Connect once. The assistant only offers customers times you’re free in ServiceM8, and the jobs it books land in your schedule with the details attached.
What OffsiteMate + ServiceM8 does for you
Booked while they’re on the phone
It offers a time that’s free in ServiceM8, and the job is in your schedule before they hang up.
The job comes with the details
The customer’s name, number, address and what the job is, so there’s nothing to type in.
No double bookings
It only offers times you’re free, and it never moves or cancels a job you already have.
After-hours jobs waiting in the morning
Calls at night get booked, and the job is in ServiceM8 when you wake up.
How the ServiceM8 connection works
You click Connect
Once, in ServiceM8. We walk you through it.
We set your booking rules
The days and hours it can offer, and how long a job takes.
It books into your schedule
While the customer is still on the phone or texting.
You get the job
In ServiceM8, like any other, ready to go.
What tradies use it for
- Booking jobs that come in while you’re on another one
- Quote visits fitted around the jobs you’ve already got
- After-hours enquiries booked for the next free time
- Fewer no-shows, with a reminder the day before
Fair questions about ServiceM8
Does it book into ServiceM8 or Fergus?
Yes. It only offers times you’re free in ServiceM8 or Fergus, and the job lands there by itself.
Will it move or cancel my jobs?
No. It only adds new jobs at times you’re free.
Do I keep my own number?
Yes. Your phone forwards calls to the assistant when you don’t answer, or all the time, whichever you choose.
Is it included?
Yes, it’s part of Core.
Set up in days, not weeks
We do the setting up and test it with you, and it’s answering within days. You don’t touch any software.
Other integrations
This phone is answered.
Ring us on the number below, or email. Either way, a human gets back to you.
0468 075 000Or email hello@offsitemate.com.au